privacy policy

1. TCG Bahamas ltd.

TCG Bahamas Ltd. is responsible for your personal information as provided to us or collected by us during the course of our business and the use of our Website and/or our Services.

2. Which information is collected?

Whenever you access or make use of any of the Website and/or our Services, we may collect the following types of information from you: • Your user account; • Your email address; • Your first and last name; • Your contact details (such as address details, telephone numbers and similar data required for communication), date of birth, gender); • Your purchase history and other information relating to transactions made through the Website and/or our Services; • Your correspondence with us; • other data of which the processing is required pursuant to or is necessary in view of the application of laws or regulations. 2.2 information collected during the course of your use of the Website and/or Services, including: • character names and gameplay information; • any Posts or Images (as defined in the Terms); • Images (as defined in the Terms); • data contained in log files. The information in log files may include your IP address, your ISP, the Web browser you used to visit the Website / our Services; • other data of which the processing is required pursuant to or is necessary in view of the application of laws or regulations. 2.3 information collected from third parties where you have authorised this or the information is publicly available 2.4 information collected through our use of cookies or similar technologies.

3. How we use your personal information

3.1 We use the information provided by you in connection with our Website and our Services to verify your identity and to enable you to access our Website and our Services. We only use the information by valid legal basis. 3.2 We use the information generated by your access or use of the Website and our Services. We use this information to monitor the performance of the Website and our Services. We use the information to improve the Website and our Services, for security purposes and to conduct research. 3.3 We may only process personal data if a valid legal basis exist. We therefore only process the abovementioned data if: i) the processing is necessary for the performance of the Agreement with you or in order to take steps at the request of you prior to entering into an agreement; ii) the processing is necessary to comply with a legal obligation to which TCG is subject; iii) the processing is necessary for the purposes of the legitimate interest pursued by TCG or by another person, and those interests outweigh the interest or fundamental rights of the person whose data are concerned; iv) you have given your consent to the processing.

4. How and why we may share your personal information

We may share your personal information with third persons (such as advisors, authorities and other persons), if required or useful for providing our products and services. Further, we may share your personal information with third persons where: you have consented to us doing so (where necessary) or any other person has obtained your consent for us to do so (where necessary); we are under a legal, regulatory or professional obligation to do so (for example, to comply with anti-money laundering or sanctions requirements); it is necessary in connection with legal proceedings or in order to exercise or defend legal rights. We use third parties who provide products and services on our behalf and may share your information with them, for example banks, insurance companies or technology suppliers who may have access to your personal information when providing software support. We may disclose research and statistical analysis (on an anonymised basis) derived from your personal information to third parties.

5. Statistics

We may use and publish non-personal aggregate statistics and group data about the individuals who access or use the Website and/or Services and their use of the Website and/or Services.

6. Protection personal information

We will take reasonable care to keep your personal information safe from loss, unauthorised activity or other misuse. We apply various technical and organisational measures to protect your personal data against destruction, loss, alteration or unauthorised disclosure or access. These comprise administrative, physical and technological measures. Persons who work for us must abide by our instructions aimed at the adequate protection of your data.

7. Transfer to countries outside the EEA

Your personal data may be transferred to a country outside the European Economic Area (EEA) that provides a lower level of protection to personal data than the legislation in the EEA. For example, TCG may use a supplier of online services which is established outside the EEA (for example in the United States of America), and the use of these services may involve a transfer of personal data to the supplier. If such situation presents itself, and personal data are transferred to a country outside the EEA that provides less legal protection to personal data, we will provide for appropriate safeguards in order for the transfer to take place in accordance with the privacy laws here. We may do this by concluding a contract with the recipient in accordance with a format that the European Commission or a national supervisory authority has approved for this purpose.

8. How long we keep your personal data

We will retain your personal information for as long as is necessary for the purpose for which it was collected. We also retain your personal data to comply with legal and regulatory obligations, for as long as claims can be made against us, and for as long as required by legitimate interests, including data security.

9. Your Rights

In relation to the processing of your personal information you have rights that you can exercise under certain circumstances. These rights are to:

 • request whether or not personal data concerning you are processed, and, if this is the case, access to your personal data and to certain information related to its processing;
 • request the rectification and erasure of your personal data
 • object the processing or to ask for a restriction of the processing;
 • withdraw the consent to the processing, if the processing is based on your consent;
 • receive your data or have this transmitted to an organisation designated by you, in a structured, commonly used and machine-readable format;
 • depending on the country where you live, the right to file a complaint with a supervisory authority that monitors the compliance with the rules for the protection of personal data in the Bahamas

If you have consented to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent to that specific processing at any time. Once we have received notice that you have withdrawn your consent, we will no longer process your information for the purpose(s) you originally consented to, unless we have another legitimate basis for doing so.

We may refuse to provide access if relevant data protection or other laws permit or require us to do so, in which case we will give reasons for our decision as required by law.

If you would like to exercise these rights, please contact us in writing by email to:
Information request,  marketing@tcgcoin.tech
You may also use this email address if you wish to file a complaint about the manner in which your personal data have been processed by us.

Generally, you will not have to pay a fee to exercise your individual rights. However, we may charge a fee for access to your personal information if relevant data protection legislation allows us to do so, in which case we will inform you as required by law.
If you feel we have not handled your query or concern to your satisfaction you can contact the competent data protection authority in the Bahamas.